начало
Hello,
I apologize, but I was forced to suspend the script /home/nazar/public_html/audiogarret.com.ua/download/ as it was causing a high load on the server, and due to it affecting all of the other accounts on the system, I was forced to take immediate action for the health of the server.
Unfortunately I do not have any specific recommendations for this script, however, in general, adding some sort of caching mechanism, where the script does not need to generate a new page with every request, helps to lower the over load that a script will cause. Likely the original author or support group of the software that you are using will be able to help you to understand how to add something of this nature.
If you reply back to this with your IP address (
http://www.hostgator.com/ip.shtml) we will be more than happy to go ahead enable HTTP access for you, so that you can safely work on the script without it causing further issues. Please let us know how you would like to proceed.
Accounting Information for this hour:
nazar 2580 1.93% 26.19re 0.21% 13.19cp 2.13% 0avio 59720k
Running Processes:
=============== Pass 1 ===============
nazar 12806 22.0 0.0 300048 20816 ? RN 14:22 0:00 /usr/bin/php /home4/nazar/public_html/audiogarret.com.ua/download/file.php
nazar 12807 24.0 0.0 300048 21232 ? RN 14:22 0:00 /usr/bin/php /home4/nazar/public_html/audiogarret.com.ua/download/file.php
nazar 12825 23.0 0.0 250292 19980 ? RN 14:22 0:00 /usr/bin/php /home4/nazar/public_html/audiogarret.com.ua/download/file.php
nazar 12832 18.0 0.0 295864 16684 ? RN 14:22 0:00 /usr/bin/php /home4/nazar/public_html/audiogarret.com.ua/download/file.php
nazar 12850 14.0 0.0 207008 9080 ? RN 14:22 0:00 /usr/bin/php /home4/nazar/public_html/audiogarret.com.ua/download/file.php
=============== Pass 2 ===============
nazar 12985 19.0 0.0 297672 18180 ? RN 14:22 0:00 /usr/bin/php /home4/nazar/public_html/audiogarret.com.ua/download/file.php
nazar 13002 11.0 0.0 55556 452 ? RN 14:22 0:00 /usr/bin/php /home4/nazar/public_html/audiogarret.com.ua/viewtopic.php
nazar 13003 11.0 0.0 152548 1148 ? RN 14:22 0:00 /usr/bin/php /home4/nazar/public_html/audiogarret.com.ua/download/file.php
=============== Pass 3 ===============
Running Queries:
Open connections:
Recent Site Requests:
109.188.126.183 audiogarret2.overture.org.ua /download/file.php?id=47455&t=1
109.188.126.183 audiogarret2.overture.org.ua /download/file.php?id=47455&t=1
109.188.126.183 audiogarret2.overture.org.ua /download/file.php?id=47456&t=1
109.188.126.183 audiogarret2.overture.org.ua /download/file.php?id=47456&t=1
109.227.77.231 audiogarret2.overture.org.ua /viewtopic.php?f=28&t=2312&p=135943
109.227.77.231 audiogarret2.overture.org.ua /viewtopic.php?f=28&t=2312&p=135943
176.115.97.128 audiogarret2.overture.org.ua /download/file.php?id=47660&t=1
176.115.97.128 audiogarret2.overture.org.ua /download/file.php?id=47660&t=1
176.115.97.128 audiogarret2.overture.org.ua /download/file.php?id=47661&t=1
176.115.97.128 audiogarret2.overture.org.ua /download/file.php?id=47661&t=1
176.115.97.128 audiogarret2.overture.org.ua /download/file.php?id=47662&t=1
176.115.97.128 audiogarret2.overture.org.ua /download/file.php?id=47662&t=1
176.115.97.128 audiogarret2.overture.org.ua /download/file.php?id=47663&t=1
176.115.97.128 audiogarret2.overture.org.ua /download/file.php?id=47663&t=1
176.115.97.128 audiogarret2.overture.org.ua /download/file.php?id=47664&t=1
176.115.97.128 audiogarret2.overture.org.ua /download/file.php?id=47664&t=1
176.115.97.128 audiogarret2.overture.org.ua /styles/prosilver/imageset/icon_post_report.gif
176.115.97.128 audiogarret2.overture.org.ua /styles/prosilver/imageset/icon_post_report.gif
176.115.97.128 audiogarret2.overture.org.ua /styles/prosilver/imageset/icon_post_target.gif
176.115.97.128 audiogarret2.overture.org.ua /styles/prosilver/imageset/icon_post_target.gif
176.115.97.128 audiogarret2.overture.org.ua /styles/prosilver/imageset/ru/button_topic_reply.gif
176.115.97.128 audiogarret2.overture.org.ua /styles/prosilver/imageset/ru/button_topic_reply.gif
176.115.97.128 audiogarret2.overture.org.ua /styles/prosilver/imageset/ru/icon_post_quote.gif
176.115.97.128 audiogarret2.overture.org.ua /styles/prosilver/imageset/ru/icon_post_quote.gif
176.115.97.128 audiogarret2.overture.org.ua /styles/prosilver/imageset/thankposts.gif
176.115.97.128 audiogarret2.overture.org.ua /styles/prosilver/imageset/thankposts.gif
176.115.97.128 audiogarret2.overture.org.ua /styles/prosilver/template/editor.js
176.115.97.128 audiogarret2.overture.org.ua /styles/prosilver/template/editor.js
176.115.97.128 audiogarret2.overture.org.ua /styles/prosilver/theme/images/icon_print.gif
176.115.97.128 audiogarret2.overture.org.ua /styles/prosilver/theme/images/icon_print.gif
176.115.97.128 audiogarret2.overture.org.ua /styles/prosilver/theme/images/icon_sendemail.gif
176.115.97.128 audiogarret2.overture.org.ua /styles/prosilver/theme/images/icon_sendemail.gif
178.92.70.150 audiogarret2.overture.org.ua /viewtopic.php?f=77&t=2286&p=167259
178.92.70.150 audiogarret2.overture.org.ua /viewtopic.php?f=77&t=2286&p=167259
95.132.163.30 audiogarret2.overture.org.ua /viewforum.php?f=62&start=90
95.132.163.30 audiogarret2.overture.org.ua /viewforum.php?f=62&start=90
95.154.78.5 audiogarret2.overture.org.ua /download/file.php?id=42158&t=1&sid=3fd11c3c8ed594e9fd97356
95.154.78.5 audiogarret2.overture.org.ua /download/file.php?id=42158&t=1&sid=3fd11c3c8ed594e9fd97356
95.154.78.5 audiogarret2.overture.org.ua /download/file.php?id=42159&t=1&sid=3fd11c3c8ed594e9fd97356
95.154.78.5 audiogarret2.overture.org.ua /download/file.php?id=42159&t=1&sid=3fd11c3c8ed594e9fd97356
95.154.78.5 audiogarret2.overture.org.ua /highslide/graphics/zoomin.cur
95.154.78.5 audiogarret2.overture.org.ua /highslide/graphics/zoomin.cur
95.154.78.5 audiogarret2.overture.org.ua /styles/prosilver_se/imageset/icon_back_top.gif
95.154.78.5 audiogarret2.overture.org.ua /styles/prosilver_se/imageset/icon_back_top.gif
95.154.78.5 audiogarret2.overture.org.ua /styles/prosilver_se/imageset/ru/button_topic_reply.gif
95.154.78.5 audiogarret2.overture.org.ua /styles/prosilver_se/imageset/ru/button_topic_reply.gif
95.154.78.5 audiogarret2.overture.org.ua /styles/prosilver_se/theme/images/arrow_left.gif
95.154.78.5 audiogarret2.overture.org.ua /styles/prosilver_se/theme/images/arrow_left.gif
95.154.78.5 audiogarret2.overture.org.ua /styles/prosilver_se/theme/images/icon_faq.gif
95.154.78.5 audiogarret2.overture.org.ua /styles/prosilver_se/theme/images/icon_faq.gif
95.154.78.5 audiogarret2.overture.org.ua /styles/prosilver_se/theme/images/icon_logout.gif
95.154.78.5 audiogarret2.overture.org.ua /styles/prosilver_se/theme/images/icon_logout.gif
95.154.78.5 audiogarret2.overture.org.ua /styles/prosilver_se/theme/print.css
95.154.78.5 audiogarret2.overture.org.ua /styles/prosilver_se/theme/print.css
178.219.244.137 audiogarret2.overture.org.ua /download/file.php?id=47036&mode=view/ES_2_2.jpg
178.219.244.137 audiogarret2.overture.org.ua /download/file.php?id=47036&mode=view/ES_2_2.jpg
178.92.70.150 audiogarret2.overture.org.ua /viewtopic.php?f=77&t=2286&p=167259
178.92.70.150 audiogarret2.overture.org.ua /viewtopic.php?f=77&t=2286&p=167259
193.106.108.104 audiogarret2.overture.org.ua /download/file.php?id=38877&mode=view/P1011417.JPG
193.106.108.104 audiogarret2.overture.org.ua /download/file.php?id=38877&mode=view/P1011417.JPG
193.106.108.104 audiogarret2.overture.org.ua /styles/prosilver_se/imageset/icon_post_target.gif
193.106.108.104 audiogarret2.overture.org.ua /styles/prosilver_se/imageset/icon_post_target.gif
91.225.162.99 audiogarret2.overture.org.ua /download/file.php?id=47661&mode=view/DSC02058.JPG
91.225.162.99 audiogarret2.overture.org.ua /download/file.php?id=47661&mode=view/DSC02058.JPG
93.126.126.193 audiogarret2.overture.org.ua /download/file.php?id=40543&t=1
93.126.126.193 audiogarret2.overture.org.ua /download/file.php?id=40543&t=1
93.126.126.193 audiogarret2.overture.org.ua /download/file.php?id=40544&t=1
93.126.126.193 audiogarret2.overture.org.ua /download/file.php?id=40544&t=1
93.126.126.193 audiogarret2.overture.org.ua /viewtopic.php?f=72&t=8325
93.126.126.193 audiogarret2.overture.org.ua /viewtopic.php?f=72&t=8325
93.74.185.84 audiogarret2.overture.org.ua /viewforum.php?f=63
93.74.185.84 audiogarret2.overture.org.ua /viewforum.php?f=63
Curvis W.
Monitor Dept.
Hostgator.com LLC.
мой вопрос
As I know you didn't have any problems this this script early?
Could you say when high load server was begining?
May be you can to set limit to processors load for this script or all scripts on our site?
Sincerely
ответ
Thank you for contacting us. It seems the issue on the script file.php was caused by all the requests on the site and to this file. I have reviewed your account and it seems the account started to have issues at 2014/01/29 03:01:25 since there was an spike on the CPU time used by the account, it seemed to have reduced but around 2014/01/29 09:01:13 it started to increasing until the account was restricted.
You may want to consider using CloudFlare for your domain since that appear to be the reason or enabling caching on your site to help reduce the resources. If caching is already enable you may want to check with the script developers to see if there are any optimizations that can be made on file.php.
We recommend you using CloudFlare on your domain which helps to reduce the CPU resources. For more information on CloudFlare you can refer to
https://support.hostgator.com/articles/ ... o-i-enable
In our Knowledge Base article, we have the option to enable CloudFlare from cPanel but do to the amount of request on your site, we recommend that you set up CloudFlare on your domain manually at
https://www.cloudflare.com/ and following the steps to add the domain to your account and change the nameserver for your domain when CloudFlare provide you with new nameservers.
Unfortunately, we are not able to set limits on the load from your script as changes like this will affect all the accounts on the Shared hosting environment.
If you have any other questions or concerns please feel free to contact us at your convenience by responding to this ticket, calling 1-866-964-2867, or using our live chat at
https://chat.hostgator.com/
Sincerely,